MyPointOfSale is operated by HixCode. This Privacy Policy explains how we collect, use, and protect information from users of our POS software and website.
1. What We Collect
Account information: Name, email address, phone number, and business details provided when you sign up or submit a quote request.
Business data: Products, sales transactions, inventory records, purchase orders, customer records, and staff accounts that you enter into the system.
Usage data: Log data such as browser type, IP address, pages visited, and actions taken in the application — used for security monitoring and system improvement.
Device data: Device type and operating system for compatibility optimisation.
2. How We Use Your Information
- To provide and operate the MyPointOfSale service
- To respond to support requests and enquiries
- To improve the software based on usage patterns
- To send service-related communications (account notices, updates)
- To comply with legal obligations
We do not use your business data for advertising or sell it to any third party.
3. Data Storage and Security
Your data is stored on secure cloud servers with encrypted transmission (HTTPS). We implement industry-standard security measures including access controls, automated backups, and monitoring for unauthorised access.
Cashier devices do not permanently store sensitive business data. Data is retained in the cloud and accessible only through authenticated sessions.
4. Data Retention
We retain your business data for as long as your account is active. If you cancel your account, you may request a data export before closure. We will delete your data from our systems within 90 days of account closure unless required to retain it by law.
5. Sharing Your Data
We do not sell, rent, or share your personal or business data with third parties except:
- With your explicit consent
- When required by Pakistani law or a valid court order
- With service providers (hosting, email) who are contractually bound to protect your data
6. Cookies
The website and application use essential cookies for session management and authentication. We do not use advertising cookies or tracking pixels from third-party ad networks.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us and we will respond within 10 business days.
8. Children
MyPointOfSale is a business software platform not intended for use by individuals under 18 years of age.
9. Changes to This Policy
We may update this policy from time to time. We will notify active users of significant changes via email. Continued use of the service after changes constitutes acceptance.
10. Contact
For privacy-related questions, contact our team.